Help Center


Where will I get my access?

Don't worry! We will inform you in advance of the place, time, date and documents required to pick up your tickets.

How do I return to the box? Can it be at any time?

Unfortunately not!

From Thursday to Monday, both entry and re-entry can be done until 3am.

On Tuesday, entry and re-entry can be made until 3.30am.

To leave and return to the Camarote, first register at the registration desk in the event exit corridor and use your return wristband.

Stay tuned!

Can I enter the Salvador Box without an access card?

Never! The card will guarantee your access to the event along with your shirt.

What are the opening hours?

Camarote Salvador opens at 7pm and closes at 6am.

Can I partially withdraw access from a purchase?

No! All access to a purchase must be withdrawn in full, even with a power of attorney in hand.


Step by step to purchase

Click on our TICKETS tab, you will be redirected to our official ticket office: , from there you can choose your ticket type.

Note 01: If you see the message that you have exceeded your limit when you make your purchase, please contact our customer service team via email or via whatsapp +55 (71) 982245472.

Note 02: The CPF registered at the time of purchase will be the same as that used to collect the shirt and access card.

Note 03: It is not possible to buy tickets for two editions simultaneously.


Check that your purchase details are correct and click on next. If you need to make any changes, click on return.


Boleto: simply print and pay at the bank of your choice.
Watch out for the expiration date!

Credit card: you will receive confirmation from Funplace in your e-mail.

Will I receive confirmation of my purchase?

Funplace will send confirmation of your order to your e-mail address. The purchase depends on confirmation of payment, either by boleto or credit card.

Once your purchase has been confirmed, collect your proof of payment via Boleto or Credit Card.

You will need your registration number and CPF.

Can I cancel my purchase?

Yes, just follow the cancellation procedure described on

Can I make exchanges on my purchase at the time of pickup?

No. Withdrawal will only be allowed for the products listed on the purchase receipt.


Terms and conditions

This document contains all the information about Camarote Salvador 2025.

There are explanations of the forms of purchase, fines and cancellations, as well as requests to withdraw from the purchase.

The document also contains information on access, opening hours and shirt collection.


Cancellation request

Simply consult the procedures via our official ticket office:


2nd Copy of Boleto

To issue your second copy of boleto click on the link below:

Issue a copy of boleto

Credit card

Credit card purchases can also be paid in installments.

When picking up your shirt, you will need to present your original photo ID and the credit card on which the purchase was made.

If the buyer is not the cardholder, they must present a letter of authorization from the cardholder (download available in the “important documents” category), stating that they are aware of the purchase, and with a notarized signature.

You must also bring copies of your photo ID and the front of your credit card, where the cardholder's details appear.

Can I split the purchase between two credit cards?

No. The purchase must be made on one credit card only.

Which credit cards are accepted?

We accept Mastercard, Visa, Elo and Diners.

Boleto Bancário

Purchases made with boleto bancário can be paid in installments.

After checkout, you will have 3 (three) days to pay the first installment. The remaining boletos will be released within 72 hours of payment confirmation.

Don't forget to make a note of the purchase registration number to access the slips.

To collect your shirt, you'll need to show your original photo ID and proof of payment.

How long can the tickets be paid for?

The first ticket must be paid by the due date. If payment is not made by this date, it will be canceled.

From the second boleto onwards, you will have up to 10 days after the due date to make the payment.

Note: All slips must be paid up to 15 days before the event.


Can I customize my access shirt?

Yes, but you must keep the logo of the box, the sponsors and the gender (male or female) intact.

The color of the shirt is specific to the date of the event (it is forbidden to apply the logos on a shirt or fabric of a different color to the one used for the specific date of the event).

I'm underage, can I get in?

No. People under the age of 18 cannot enter Camarote Salvador.

What are the opening hours?

The camarote will be open from 7pm to 6am.

What should I bring?

You need to bring your access card for the day and your ID (or other original document with containing your photo).



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